These terms regulate all users of www.essenzia.shop. They will be valid for all your future transactions with Essenzia and visits to www.essenzia.shop. These conditions regulate sales of perfumes or other products by www.essenzia.shop to private individuals. This website is destined exclusively to private individuals. The conditions of sales mentioned hereafter concern only www.essenzia.shop and are not related to any other conditions as for as those which are applied in stores. Essenzia reserves the right to revise these terms and conditions. The date of the latest update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.

We do not guarantee that all the items available at the  www.essenzia.shop online shop are in stock at the time of your order. In  the case of incorrect stock balance affecting your order we will contact  you by phone or by e-mail. Essenzia cannot warrant that the content  of www.essenzia.shop is at all time free of inaccuracies or typographical  errors. Neither can we guarantee that all information is up-to-date.  Essenzia may at any time change the content of the site and the items  available in the product range. Though Essenzia strive to always display  the correct texts, images and pricing in the site and web shop, errors  may occur. If you have been charged the wrong amount when shopping from  the web shop, we will give you the option of placing a new order with  the correct price or canceling your order. If we are unable to get in  touch with you, your order will be automatically cancelled. Part of the  services mediated through www.essenzia.shop  are performed and concerned for by outside organizations. In situations  where Essenzia act as agent for such services, we cannot be held  responsible for any errors resulting from their activities. Essenzia  cannot be held responsible for any damage caused from using the site or  not being able to use the site. Essenzia cannot guarantee a  problem-free, uninterrupted and secure access to the website.

Copyright in the documents (including, without limitation, the  trademarks of Essenzia, logos, graphics, text, photos, designs, logos,  icons, images, data and software) provided in this web site are owned by  or licensed to Essenzia and its affiliates. Essenzia may in the Terms  and Conditions be referred to as ‘us’ or ‘we’. You are authorized to use  this material only for personal, non-commercial purposes. You may  download, print and store copies of this material for your own personal,  non-commercial use, provided this Copyright Permission Notice is  included in all such copies. You may not charge anyone for use of the  material, and you may not publish, retransmit or otherwise distribute  the material to others without prior written consent from Essenzia. You  may not modify the material in any way, without the prior written  permission from Essenzia. Except as expressly stated in this legal  notice, no rights or licenses to the material, or any portion thereof,  shall be granted or implied. For press inquiries, please contact us at info@essenzia.shop

 

Our registered trademarks include, among others, the name and logo of  Essenzia. They may be used or registered in one or more countries and  browsing this website does not grant you any right to use them.

All personal information registered on the info@essenzia.shop  website is managed with the utmost care. The information we keep is not  sold or used for any purpose other than to ensure that you receive the  best possible service. It is only used to inform you of special offers  and other marketing activities from the different services of Essenzia.  Your personal data can only be revealed to a third party in case of  necessity related to the purposes described above. When you register on  our online shop, you can choose not to receive information from  Essenzia. If you wish to unsubscribe and no longer receive information  from Essenzia, send an email to info@essenzia.shop, specifying your email  address and briefly describing the reason for this choice. You are  entitled to ask to know all the information concerning you kept in our  system at any time. This information can be obtained by sending an  e-mail to info@essenzia.shop .  If it proves to be incomplete or incorrect, you have the right to have  it corrected or deleted. All customers paying by credit card are subject  to validation checks. Essenzia reserves the right to postpone any order  if an additional security check is deemed necessary.

www.essenzia.shop uses cookies  in order to improve your experience of the site. The cookie identifies  your computer and allows the site to remember your personal settings.  Cookies are also used for statistical purposes. You can set your browser  to notify you when a cookie is to be activated. This enables you to  reject usage of this cookie or to tell your browser to erase the cookie  at the end of your visit. The web shop cannot be used if you disallow  cookies.

www.essenzia.shop may contain links to other websites beyond our  control. We cannot be held responsible for content or privacy policies  of such sites.

We accept payments by Visa, MasterCard. The full amount will be  charged on the date of the purchase (i.e. when you confirm your  purchase). All prices are including UAE VAT and any shipping fees  (when applicable) will be added while proceeding with your order  confirmation based on the delivery address. Essenzia reserves the right  to modify the prices of products at any time prior notice.

Unfortunately, we do not deliver to all countries. You can get a  complete list of countries we do not ship to by emailing us at  info@essenzia.shop. Additional duties and taxes may be levied by customs  in the destination country and will be the responsibility of the  recipient. Essenzia cannot determine the exact amount of these fees in  advance.

We will deliver the Products in accordance with the delivery option  selected by you. Whenever referred to, working days exclude Saturday,  Sunday and public holidays. We will endeavor to deliver all orders will  be within 3-8 working days as from the day of the Contract, although  these timings cannot be guaranteed.

During 14 days following the delivery of your order, you may request  the exchange or refund of items, which you must return to us in unused  condition accompanied by the original invoice. Returns will only be  accepted if labels and original packaging are fully intact. Essenzia  Online Store cannot accept returns where labels have been removed and/or  damaged. You are responsible for the shipping of returned items back to  Essenzia Online Store. Items lost in transportation will not be  compensated for. Shipping charges on returned merchandise are at the  customer’s expense. However, Essenzia Online Store will not charge  additional shipping on exchanges. Refunds for returned merchandise will  be made within two weeks of the return of the product, to the original  purchaser’s credit card or bank account. Note that additional duties  and/or taxes will not be refunded. Neither will shipping costs. All  exchanges are subject to availability. Faulty items will be exchanged to  the same type of product, subject to availability. Refunds for faulty  items can be made within the 14-day period following delivery. Exchanges  and returns can only be made as described in Essenzia Online Store’s  instructions.

Essenzia reserves the right to seek all remedies available at law and  in equity for violations of these Terms and Conditions, including the  right to block access to the site. Individuals violating the restriction  of password protected areas of the site may be subject to prosecution.

In case of Force Majeure, Essenzia’s obligations are procrastinated.  The contract between you and Essenzia can in such cases be partially or  fully terminated by yourself or by Essenzia. A Force Majeure is at the  event of war, civil war, revolution, riot, governmental measures,  strike, lockout, blockage, failure of electricity, telephone or internet  service, natural disasters or similar events. Essenzia will under such  circumstances do all we can to solve the matter for our customers as  soon and entirely as possible.

These terms of use are construed in accordance with United Arab of Emirates law and  you agree that the UAE courts will have exclusive jurisdiction for  any dispute under this agreement. The laws of you country may be  different from the laws in the UAE and there may be additional legal  requirements for you to use this website. You must comply with all  applicable local and international laws and regulations regarding your  use of our website.